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Pump Servicing

Pump Servicing | Pump Maintenance | Specialists in London

Sump Pump & Booster Pump Servicing


uRisk specialise in pump services across London, South East and the UK. It’s our priority to ensure your pumps longevity.

If your pump needs servicing or maintenance contact uRisk today, your experience team. Our experienced team provide specialist knowledge on a wide range of pumps.

Pump Breakdown


Should you pump breakdown, uRisk can provide plumbing services to help repair and replace your broken pumps.

Servicing contracts


Contact uRisk today to take the stress away of maintaining and managing your pumping system. Giving you peace of mind that your pumps will be maintained by highly experienced engineers routinely.

Contact us today for more information.


Pump types


uRisk works with all types of pumps including:


  • Sump Pumps
  • Booster Sets
  • Recirculating Pumps
  • Temporary Pumps
  • Change-Over Pumps

What’s included your Commercial Plumbing Services?

You will receive a fully comprehensive service to achieve the results you desire.


Site Report

Details of report

Engineer Report

Notes from visit

Scope of Works

Agreed works

Service Report

Details of works completed.


Health and Safety

Initial site safety checks


Photos of works.

Service Process

Get a Quote

Get a quote today by phone, email, or complete our contact form to receive a quotation within 24 hours.


Our coordinator will be in touch to confirm a Date That Suits You, along with estimated time of arrival.

Your Appointment

On the day of your appointment, you will receive a 30 min Curtesy Call from an engineer to confirm they're on route.


Your report is then Quality Checked and emailed in PDF Format, with Next Day Delivery.

Support Call

Our support team will be in touch to arrange your free 30 min Support Call to help explain your report.

All payments are due prior to booking completion unless agreed in writing for 30 days from the date of invoice. We will hold your booking time for 24 hours whilst we await payment. Reports are typically next day delivery, but please allow for up to 5 working days delivery.

Your Dedicated Safety Team

water quality monitoring


Customer Service

water quality monitoring



water quality monitoring



Legionella Control Services



Pump Servicing FAQs

Are uRisk qualified?

Yes, all of engineers are qualified and experience engineers in their fields.

Do uRisk service my area?

Yes, our services are nationwide. Whether you have one or multiple water systems and one or multiple sites, we provide services across the country, with qualified engineers scattered throughout the UK and offices based in Hertfordshire which is a 30-minute train journey to London King’s Cross. Get in contact with us and book an appointment where we can carry out a legionella risk assessment. We will look at factors like your water temperature, redundant pipework, where your water is stored and test for bacteria in water systems.

Do You Offer Basement Servicing?

Yes, we provide a range of comprehensive basement pump service plans, ensuring flexibility to meet your specific needs. Regardless of your choice, you can trust uRisk to deliver peace of mind and safeguard your basement pump and assets.

Our team of friendly engineers is not only highly trained and fully qualified but also committed to maintaining the highest health and safety standards.

For more information about our services, please explore the options below or contact one of our dedicated Service Representatives at 033 309 05554.

How Often Do I Need To Service My Basement Pumps?

Basement pump servicing is recommended every three to four months.

A defective sump pump probably won’t be obvious until it fails to operate when it’s needed. By then, basement flooding and water damage could be extreme. Routine sump pump maintenance is recommended every three to four months with a more comprehensive procedure annually. Basement pump servicing and regularly checking your basement pumps

What’s Done During A Water Pump Service?

There are a lot of parts on a water pump station, which all require periodic attention to check their condition. As we’ve already mentioned, the type of pump and the application will dictate the checks that are relevant to your system. We’ve included a list of some of the key areas to assess in a submersible pumping station below.

  • Check the physical condition of the pumping equipment used in your pump station to ensure it is secure and undamaged.
  • Specifically examine the condition of the pump station including its impeller, seals, bearings, valves and volute.
  • Assess the condition of pipework for wear or damage.
  • Ensure sump and floats are clean.
  • Check electrical components and equipment to ensure insulation is intact, fuses are in good condition, and bulbs and heaters are working properly.
  • Finally, check that all safeguards are operating correctly and that alarm beacons and buzzers are functional.
When Should I Replace My Pump Station?

Knowing when to replace a water pump can be difficult. Most of the wear that occurs on a water pump is on the internal parts of the unit and therefore, can’t be seen until opened up. Therefore, in most cases, you will have to rely on your pump specialist to provide you with guidance during routine maintenance and servicing. Aside from replacing a damaged or worn pump, there is also a case for replacing an old inefficient one.

Why is it important to maintain and service water pumps?

Regular maintenance and servicing of water pumps are crucial to ensure they operate efficiently, preventing water supply issues and potential disruptions to business operations.

What are the most common signs indicating pump issues?
  • Unusual noises such as banging, grinding, squealing, whining, or clunking
  • Vibrations during operation
  • Overheating of pump components
  • Decreased pump performance or efficiency
  • More frequent cycling on and off
  • Leakage from the pump
  • Increased energy bills without explanation
  • Decreased water pressure
  • Changes in water quality
  • Persistent clogged drains
  • Backup of sewage
How can I address pump-related problems?

If you notice any of these signs, it’s essential to have your pump inspected and serviced promptly by experienced engineers to prevent further damage and ensure optimal performance.

What does pump servicing involve?

Servicing typically includes inspection, cleaning, lubrication, and replacement of worn-out components as necessary to maintain functionality and prevent breakdowns.

How can I prevent pump issues in the future?

Establishing a regular servicing schedule with qualified professionals like uRisk ensures that your pump systems remain reliable and efficient, minimizing the risk of costly repairs and downtime.

Why choose uRisk for pump maintenance?

uRisk offers exceptional pump maintenance services performed by fully qualified engineers, ensuring your pumps operate properly and efficiently. Contact us to learn more about our servicing, repair, and installation services, as well as service contracts.

Why choose uRisk?

25 Years Experience

Over 25 years of water hygiene and legionella control experience.

Customer Service Excellence

Friendly and simple advice by phone, email & online at your convenience.

City & Guilds Qualified

All staff are trained water hygiene consultants and engineers.

Nationwide Coverage

With engineers located all across the UK, we’re never too far away.

UKAS Accredited Testing

Our labs are UKAS approved providing you with quality assurance.

Full Compliance Services

Your one stop shop for Legionella control, no need to go elsewhere.

We have been working with Urisk for best part of year now. I could not recomend their services highly enough. They always promptly respond to our requests promptly and manage the job from start to finish seamlessly. I would highly recommend.
Sam Guest
Sam G.
My first time using Urisk for work at multiple sites. Daniel was absolutely brilliant, polite and professional. Highly recommended! 🙂
Claire Keay
Claire K.
Fantastic training courses and we've found the legionella risk assessment very easy to read and far more detailed than any we have previously had. 5 star service!
Gemma Pond
Gemma P.
Incredibly detailed and professional team. Have been beyond helpful with with our CQC legionella compliance for our Safety. They’ve found solutions to fit around how we work and our budgets. We are always advised with reference to HSE which has been brilliant.
Amy Thorne
Amy T.
Really easy to organise a risk assessment to be carried out at our offices and have had great help from them since to implement the necessary changes to keep the office safe. Would definitely recommend.
Holly Ferguson
Holly F.
Brilliant Service, efficient, professional, punctual and friendly.
Alex Windsor
Alex W.
We're a small GP practice and started using uRisk for legionella risk assessments. We opted to use their remedial and monitoring services and they've been absolutely great. We cannot recommend them enough! Thank you so much!
Amanda Pates
Amanda P.
Brilliant company, customer service was great! And engineers were fantastic. Thanks again uRisk! Will definitely be using them for all future work.
Nikesh Gohil
Nikesh G.
uRisk have been helping us with our Legionella Control for a number of years now. We've recently had a CQC audit and they were very impressed with our legionella compliance! Thank you for all your help.
Mike Port
Mike P.
Brilliant service! Thanks a lot for the hard graft
Leon Macauley
Leon M.
Daniel did the testing today at PGHC He was really efficient, friendly and so professional. An absolute pleasure to deal with. Thanks Daniel
Lorraine Carruthers
Lorraine C.
My experience with URisk Water Hygiene from my initial enquiry, to their site visit to undertake a Legionella Water Risk Assessment at my office (MDG), to providing me with the report and aftercare has been superb! Efficient response times, excellent customer service, friendly, helpful advisors and assessors who are always ready to help and provide guidance. An absolute pleasure to deal with, I highly recommend!
Lauren Wakeman
Lauren W.
A fabulous company, excellent customer service, they try to accommodate appoitments, and do there utmost in emergencies, been with them a few years now,  honestly cant fault them. Coming out of Covid 19, having our building urgently disanitised,  big thank-you to Luke and Lee for staying so late to get the job done!! Thank you Devon, for juggling the diary to fit us in so soon. A Team 🙂
Jo Maskell
Jo M.
Richard & Nick are great. Really good work and nice people.
Joshua Ballard
Joshua B.
This is by far the best service I have received in a long time.Lloyd who we spoke to was super helpful and very thorough with everything.I would def recommend using this company, they are not just out for money they put their customers needs first.Thank you
Coral Dawkins
Coral D.
Extremely happy with our legionella risk assessment carried out by uRisk, easy to understand and great customer service. Thanks again
Nickayla Robertson
Nickayla R.

We want to help you comply!