UR10: Water Softeners Training Course (Classroom + Practical) for £500.00+VAT

Water Softeners Training Course (Classroom) | Legionella Training Courses

Water Softeners Training Course


This Water Softeners Training Course is designed for Service Providers and Engineers who require training in understanding and undertaking both water softener installations and water softener servicing for ongoing maintenance.

Our water softener training course is held in training room and practical training centre, where you will learn in a safe and real life environment with running water, to help make the course as real to you as it would be on site.

This Water Softeners Training Course will cover topics such as:


  • What is hard water?
  • Where does hard water come from?
  • The water cycle
  • What is a water softener
  • The benefits of a water softener
  • How does a water softener work?
  • Is softened water safe to drink?
  • Types of water softeners
  • Does size matter?
  • How do you measure water hardness?
  • How to measure water usage
  • Domestic water softener installation
  • Commercial Water water softener installation
  • Domestic softener design and parts
  • Commercial softener design and parts
  • How to build a commercial water softener
  • Water softener servicing and mainteance

Who should take this Water Softeners Training Course (Classroom + Practical)?


This Water Softeners Training Course (Classroom + Practical) is suitable for Service Providers and Engineers looking to widen their service range and improve skills set. This includes employers, self-employed and people who control cold water systems.

This Water Softeners Training Course (Classroom + Practical) is written in accordance with the Approved Code of Practice L8 (HSG 274) and covers areas necessary in detail through the modules including part 2.



On successful completion of this Water Softeners Training Course (Classroom + Practical), you will receive a Water Softeners Training Course (Classroom + Practical) certificate via email the same working day as completed. This certificate can be used to provide evidence for training and competency assessment.

All of our courses are CPD certification services as conforming to universally accepted continuous professional development guidelines. Our Water Softeners Training Course (Classroom + Practical) has achievable and relevant safety learning outcomes.

This certificate does not have an expiry date.

Training Course Features


1 Day Course

Course runs between 0900-1600.

5 Delegates Maximum

Keeping your experience personal.


Q & A Format

Ask the questions you need to know.


Buntingford, Hertfordshire

Experienced Tutors

Industry experienced tutors.

Food is Included

Lunch is provided to delegates.

In-Person Training

A personal training experience.

Practical Experience

Practical elements included.

Certificate on Completion

PDF Certifications with CPD points.

Aims of the Course


At the end of this Water Softeners Training Course (Classroom) learners will complete the following learning outcomes:


  • Understand how a water softener operates
  • Understand when a water softener is required
  • Understand the types of water softeners available
  • Understand how a water softener operates
  • Theory and practical understanding of installing domestic and commercial water softeners
  • Knowledge in why water softener servicing is important
  • Understanding how to undertake a water softener service



At the end of the Water Softeners Training Course (Classroom + Practical) there will be an exam. You will be asked to complete a multiple-choice paper, with clear learning outcomes, where you will be marked automatically so you will know instantly whether you have attained the required pass mark. If you do not pass the course do not worry, you have a second opportunity on the day. But if you fail a third time, you will be asked to return to retake the course.

Water Softeners Training Course (Classroom + Practical) FAQs

Who needs to undertake Water Softeners Training Course (Classroom)?

Service providers and engineers who want to offer servicing in either undertaking water softener installations or water softener servicing.

How often is water softener training required?

Water softener training is recommended in the following situations:


  • Fresher training where required
  • Change of personnel
  • Increased risk or lack of appropriate management
  • If you are unsure on your duties
How much is the water softener training course?

The water softener training course including classroom and practical training offered by uRisk is £500.00+VAT per person.

Where is the training course held?

Our water softener training course is held at our head office in Buntingford, Hertfordshire, where our training centre is also located for practical training in a safe and real life environment with running water, to help make the course as real to you as it would be on site.

Your Legionella Training Course Tutors


uRisk's tutors have over 20 years experience combined in the water industry and bringing a wealth of knowledge and qualifications ranging from Water Management Society Membership to City and Guilds Certification across a vast array of specialties including legionella awareness, legionella risk assessment services, hot and cold water monitoring and inspection services, clean and disinfection services, training services, legionella monitoring services (sampling), plant and equipment services, pump (including sump pump) inspections, closed water systems (hot, cold, & chilled) management, water softener servicing and disinfection, spa pools, and more. Speak with our team today to find out more.

Legionella Monitoring

Luke BA (Hons) MWMS

Managing Director

urisk uk team member


Technical Manager

Why choose uRisk?

25 Years Experience

Over 25 years of water hygiene and legionella control experience.

Customer Service Excellence

Friendly and simple advice by phone, email & online at your convenience.

City & Guilds Qualified

All staff are trained water hygiene consultants and engineers.

Nationwide Coverage

With engineers located all across the UK, we’re never too far away.

UKAS Accredited Testing

Our labs are UKAS approved providing you with quality assurance.

Full Compliance Services

Your one stop shop for legionella control, no need to go elsewhere.

This is by far the best service I have received in a long time.Lloyd who we spoke to was super helpful and very thorough with everything.I would def recommend using this company, they are not just out for money they put their customers needs first.Thank you
Coral Dawkins
Coral D.
uRisk have been helping us with our Legionella Control for a number of years now. We've recently had a CQC audit and they were very impressed with our legionella compliance! Thank you for all your help.
Mike Port
Mike P.
Brilliant service! Thanks a lot for the hard graft
Leon Macauley
Leon M.
We have been working with Urisk for best part of year now. I could not recomend their services highly enough. They always promptly respond to our requests promptly and manage the job from start to finish seamlessly. I would highly recommend.
Sam Guest
Sam G.
Brilliant company, customer service was great! And engineers were fantastic. Thanks again uRisk! Will definitely be using them for all future work.
Nikesh Gohil
Nikesh G.
Incredibly detailed and professional team. Have been beyond helpful with with our CQC legionella compliance for our Safety. They’ve found solutions to fit around how we work and our budgets. We are always advised with reference to HSE which has been brilliant.
Amy Thorne
Amy T.
Richard & Nick are great. Really good work and nice people.
Joshua Ballard
Joshua B.
A fabulous company, excellent customer service, they try to accommodate appoitments, and do there utmost in emergencies, been with them a few years now,  honestly cant fault them. Coming out of Covid 19, having our building urgently disanitised,  big thank-you to Luke and Lee for staying so late to get the job done!! Thank you Devon, for juggling the diary to fit us in so soon. A Team 🙂
Jo Maskell
Jo M.
Fantastic training courses and we've found the legionella risk assessment very easy to read and far more detailed than any we have previously had. 5 star service!
Gemma Pond
Gemma P.
My first time using Urisk for work at multiple sites. Daniel was absolutely brilliant, polite and professional. Highly recommended! 🙂
Claire Keay
Claire K.
We're a small GP practice and started using uRisk for legionella risk assessments. We opted to use their remedial and monitoring services and they've been absolutely great. We cannot recommend them enough! Thank you so much!
Amanda Pates
Amanda P.
Extremely happy with our legionella risk assessment carried out by uRisk, easy to understand and great customer service. Thanks again
Nickayla Robertson
Nickayla R.
My experience with URisk Water Hygiene from my initial enquiry, to their site visit to undertake a Legionella Water Risk Assessment at my office (MDG), to providing me with the report and aftercare has been superb! Efficient response times, excellent customer service, friendly, helpful advisors and assessors who are always ready to help and provide guidance. An absolute pleasure to deal with, I highly recommend!
Lauren Wakeman
Lauren W.
Brilliant Service, efficient, professional, punctual and friendly.
Alex Windsor
Alex W.
Really easy to organise a risk assessment to be carried out at our offices and have had great help from them since to implement the necessary changes to keep the office safe. Would definitely recommend.
Holly Ferguson
Holly F.
Daniel did the testing today at PGHC He was really efficient, friendly and so professional. An absolute pleasure to deal with. Thanks Daniel
Lorraine Carruthers
Lorraine C.

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